WorkRight.AI sector route
Company ignoring your complaint or refund request?
Tell us what happened in your own words. WorkRight.AI helps you draft a clear English complaint or refund letter.
You do not need legal wording to start.
General drafting support only. Not legal advice.
Common situations
What this can help with
- ✓Drafting a clear complaint, request, or appeal
- ✓Organising facts, dates, and key details
- ✓Asking for evidence, explanation, or a written response
- ✓Creating a calm, professional tone
- ✓Preparing a follow-up or escalation letter
What this does not do
- –Provide formal legal advice
- –Guarantee an outcome
- –Contact the organisation on your behalf
- –Replace a solicitor, union representative, or regulated adviser
- –Provide emergency or urgent legal assistance
Popular letter types
Before and After Wording Examples
Consumer: Faulty Product Refund
Rough Note
The company keeps ignoring me and will not refund me even though the product was faulty.
Letter-Ready Wording
Clearer • Professional • EditableI am writing to request a refund regarding the faulty product purchased on [date]. Please confirm how this issue will be resolved and provide a written response within a reasonable timeframe.
What Changed
Use this as a starting point — you can edit before sending.
Start a complaint letterHow it works
Tell us what happened
Choose or confirm letter type
Review your English draft
Edit, copy, download, or save
WorkRight provides general information and drafting support. It is not legal advice. Review your draft carefully before sending, and seek independent professional advice where needed.
- ✓ Fully editable before you send anything
- ✓ No guaranteed outcomes implied
- ✓ Keep your own evidence and records
- ✓ Independent advice may be needed for complex cases
FAQs
Can I use this for refunds and cancellation disputes?
Yes. Include order references, dates, and what outcome you want.
What if customer support ignored me?
Use a structured follow-up letter that references your earlier contact attempts.
Should I attach receipts and screenshots?
Yes. Evidence improves clarity and supports escalation.
Does this guarantee a refund?
No. It helps you communicate clearly, but outcomes depend on the provider process.